Common questions asked by you, if I haven't answered your question send an email to boo@jambijambi.com
Can I order Crust Bikes through you?
Yes, I have a small amount of stock and have the ability to order something for you from the US, saving you some money on shipping. I am no longer stocking large quantities of this brand. Come 2021 I will be stocking even less.
I will not be restocking the Romanceur or the Bombora or the Clydesdale Fork. I am able to help you with other products potentially.
If you think I can still help you order something in email me your wishes and I will be happy to help - boo@jambijambi.com
Can you help me with a build?
At this stage I am not able to help you build your dream bike. This is a time constraint more than anything. I really recommend you visit your local bike shop.
Will you ship to me?
This website ships worldwide - frames included.
For frames within Australia the shipping charges range from $40-$150AUD
For frames outside of Australia the shipping charges range from $250 - $550AUD
Shipping costs are not accurate for these larger items and I will get in contact with you if the shipping is either too high or two low - to either refund or request.
Why is your site in USD?
This website was set up in USD because of the nature of the transient business, you can change the currency at the top right hand corner.
Where is my package?
This site uses Sendle which despatches to CouriersPlease for Australian shipments. And a variety of logistic companies for overseas. Often Fedex and UPS. You will receive tracking info when the shipment has been fulfilled and ready to be picked up by the courier. As much as I try to process orders daily - but can be up to 5 days for processing.
If you did not receive tracking info you can reach out to boo@jambijambi.com.
If a package is lost, please let the carrier know and inform me. I can't be responsible for stolen or lost packages - but I will do my best to help you.